fam68 Terms & Conditions

1 Definitions

In these Terms & Conditions, the following defined terms have the meanings set out below unless context requires otherwise:

• "fam68" / "the Platform" / "we" / "us" / "our" refers to the fam68 online casino and sportsbook platform, operated at fam68.club by its licensed operating entity.
• "Player" / "User" / "you" / "your" refers to any individual who accesses, registers on, or uses the fam68 platform in any capacity.
• "Account" means the registered user account created by a Player on the fam68 platform.
• "Balance" means the total funds held in a Player's Account, including both real-money funds and any applicable bonus funds.
• "Real-Money Balance" means funds deposited by the Player in Indonesian Rupiah (IDR) that are available for wagering and withdrawal, excluding bonus funds.
• "Bonus Funds" means any promotional credit, free bet, free spin value, or match deposit credit awarded by fam68 to a Player's Account, subject to applicable wagering requirements.
• "Wagering Requirement" means the number of times a Player must wager a bonus amount (or bonus plus deposit amount, as specified per promotion) before bonus-derived winnings become eligible for withdrawal.
• "KYC" (Know Your Customer) means the identity and age verification process conducted by fam68 to confirm a Player's eligibility and identity prior to processing withdrawals or at any other time fam68 deems appropriate.
• "Services" means the full suite of products and features available on the fam68 platform, including casino games, live casino tables, sportsbook betting, slot tournaments, promotional offers, and customer support.
• "IDR" / "Rupiah" means Indonesian Rupiah, the official currency of the Republic of Indonesia, being the sole currency in which fam68 Account balances are denominated.

2 Eligibility

To open and maintain a fam68 Account, you must satisfy all of the following eligibility criteria at the time of registration and at all times during which your Account remains active:

• You must be a natural person (not a corporation, trust, or other legal entity).
• You must be at least 21 years of age. fam68 enforces a strict minimum age policy and will require documentary evidence of age upon request. Accounts found to belong to individuals under 21 will be closed immediately and any balance forfeited.
• You must be physically located in a jurisdiction where your use of the fam68 platform does not violate applicable local laws. You are solely responsible for determining whether online gambling is lawful in your jurisdiction.
• You must not be self-excluded from the fam68 platform or from any other gambling platform under a voluntary or regulatory self-exclusion arrangement.
• You must not be an employee, contractor, director, officer, or close family member of an employee of fam68 or any of its affiliated entities, game providers, or payment processors.

3 Account Registration

To access the full range of fam68 Services, you are required to register an Account by providing accurate, current, and complete information as prompted during the registration process. The following conditions apply to Account registration and maintenance:

• One Account per person: Each individual may register and maintain only one fam68 Account. The operation of duplicate or multiple accounts — whether under the same name, different names, shared devices, or shared payment methods — is strictly prohibited.
• Accurate information: All registration details, including your full legal name, date of birth, residential address, and contact information, must be truthful and accurate. fam68 reserves the right to verify any information you provide.
• Account security: You are solely responsible for maintaining the confidentiality of your login credentials. You must not share your username, password, or any one-time authentication codes with any third party. fam68 will not be liable for losses arising from unauthorized account access caused by your failure to protect your credentials.
• KYC verification: fam68 may request identity verification documents — including but not limited to a government-issued national identity card (KTP), passport, or driver's license — at any time. Withdrawal processing for accounts that have not completed KYC may be suspended pending verification.
• Account currency: All fam68 Accounts are denominated in Indonesian Rupiah (IDR). No currency conversion is applied to deposits or withdrawals; the amount you deposit in IDR is the amount credited to your Account.

4 Deposits & Withdrawals

fam68 supports a comprehensive range of Indonesian payment methods for both deposits and withdrawals, all processed in IDR with no hidden conversion fees.

4.1 Supported Payment Methods

The following payment channels are currently supported on the fam68 platform. Availability may vary by transaction type, minimum/maximum limits, and maintenance schedules:

• Bank Transfer: BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI (Bank Syariah Indonesia), Bank Permata, Bank Danamon, OCBC NISP.
• E-Wallets: OVO, DANA, GoPay, ShopeePay, LinkAja.
• Other methods as listed on the fam68 deposit page at the time of transaction.

4.2 Deposits

• Deposits are credited to your fam68 Account Balance promptly upon confirmation from the payment provider, typically within minutes.
• Minimum and maximum deposit amounts are displayed at the time of transaction and may vary by payment method.
• fam68 does not charge deposit fees. However, your bank or e-wallet provider may apply their own transaction charges — please consult your provider's fee schedule.
• Deposits must originate from a payment account held in your own name. Third-party deposits are not permitted and will be returned where possible. Account access may be suspended pending investigation of third-party deposit activity.

4.3 Withdrawals

• Withdrawal requests are processed to the same payment method used for the most recent deposit where possible, subject to method availability.
• fam68 targets an average withdrawal processing time of under 15 minutes for verified accounts submitting requests to supported bank accounts and e-wallets.
• Withdrawal requests submitted to accounts that have not completed KYC verification may be held pending the submission and approval of required documentation.
• fam68 reserves the right to perform additional security checks on withdrawal requests, which may extend processing times in specific cases.
• Minimum and maximum withdrawal amounts apply and are displayed on the withdrawal page. Requests outside these limits will not be processed.
• Withdrawals of bonus funds or winnings derived from bonus play are subject to the wagering requirement applicable to the relevant bonus having been met in full prior to the withdrawal request.

5 Bonuses & Promotions

fam68 offers a range of bonuses and promotional offers to both new and existing players. All bonuses are subject to the general conditions set out in this clause and to any specific terms published with each individual promotion.

• Eligibility: Bonuses are available only to Players who meet all eligibility requirements under Clause 2 of these Terms. Players who have self-excluded or who are subject to an Account restriction are not eligible for promotional offers.
• Wagering requirements: Unless explicitly stated otherwise in the specific promotion terms, all bonus funds are subject to a wagering requirement of at least 20x the bonus amount before any withdrawal of bonus-derived winnings is permitted. The exact wagering requirement for each promotion is published on the relevant promotion page.
• Game contributions: Different game categories contribute different percentages toward the satisfaction of wagering requirements. Live casino table games and certain other games may contribute at a reduced rate or not at all. Please refer to the specific promotion's game contribution table for details.
• Bonus expiry: Bonus funds and the associated wagering requirements expire within the period specified in the promotion terms, typically 7 to 30 days from the date of award. Expired bonus funds and any associated wagering requirement progress are forfeited without compensation.
• One bonus at a time: Unless specifically stated otherwise, only one bonus may be active in a Player's Account at any given time.
• Abuse prevention: fam68 reserves the right to withhold, cancel, or claw back any bonus — and to suspend or close the associated Account — if it reasonably determines that a Player has abused the bonus system, employed a betting strategy designed to exploit bonus terms, or otherwise acted in bad faith in connection with a promotional offer.

6 Betting & Gaming Rules

All wagering activity on the fam68 platform — whether through the sportsbook, live casino, slots, or any other product — is subject to the following general rules, in addition to any product-specific rules published on the relevant section of the platform.

6.1 Sportsbook

• All sports bets are accepted at the odds displayed at the time the bet is confirmed. Odds are subject to change prior to confirmation.
• fam68 reserves the right to void any bet placed on an event that is subsequently cancelled, postponed beyond the window specified in the relevant sport's rules, or decided under circumstances not contemplated by the original market terms.
• Maximum bet limits apply per market and per event. These limits are displayed in the bet slip and may vary by sport, league, and market type.
• Live in-play bets are accepted subject to a brief processing delay to prevent exploitation of stale pricing. fam68 is not responsible for connectivity issues that result in in-play bets being submitted at unintended times.

6.2 Casino & Slots

• All casino games are provided by third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft, among others. Each game operates according to its own certified random number generator (RNG) and published Return-to-Player (RTP) percentage.
• In the event of a game malfunction or technical error, all affected bets for that round will be voided and stakes returned to Players' Accounts.
• fam68 is not responsible for any data transmission errors arising from internet connectivity issues on the Player's end that result in an incomplete or unrecorded game session.

7 Fair Play & Prohibited Conduct

The following conduct is strictly prohibited on the fam68 platform. Any Player found to have engaged in prohibited conduct will have their Account suspended or permanently closed, and any pending withdrawals may be withheld pending investigation:

• Using automated software, bots, scripts, or any artificial intelligence tools to interact with the platform on your behalf.
• Exploiting software bugs, pricing errors, or market anomalies — whether in the sportsbook or casino — to generate guaranteed or near-guaranteed profit.
• Colluding with other Players in any multiplayer game or sportsbook market.
• Using VPN or proxy services to misrepresent your geographic location or to access the platform from a jurisdiction where your use would be prohibited.
• Engaging in any form of money laundering, fraud, or financial crime through the platform, including depositing funds derived from illegal activity.
• Opening multiple accounts, or using another person's Account, for any purpose.
• Providing false or misleading information during registration, KYC verification, or at any other point of interaction with fam68.

8 Responsible Gaming

fam68 is firmly committed to responsible gaming. We believe that gambling should be an enjoyable form of entertainment — never a source of financial hardship or personal distress. The following tools are available to all Account holders directly from the Account dashboard:

• Deposit Limits: Set daily, weekly, or monthly deposit limits to control your spending. Reductions take effect immediately; increases are subject to a 24-hour cooling-off period.
• Session Time Reminders: Configure alerts to notify you when you have been playing for a specified period.
• Cooling-Off Period: Temporarily suspend your Account for a period of 24 hours, 7 days, or 30 days.
• Self-Exclusion: Permanently exclude yourself from the fam68 platform. Permanent self-exclusion requests are irreversible and take effect immediately.

If you are concerned that gambling is negatively affecting your life or the lives of those around you, please visit our Responsible Gaming page for detailed guidance and support resources, or contact our support team at any time.

fam68 strictly enforces the 21+ age requirement as part of its responsible gaming commitment. Players who suspect that a minor may be accessing the platform using their Account details should contact support immediately and change their login credentials.

9 Privacy & Data Protection

fam68 collects, processes, and stores personal data in accordance with its Privacy Policy, which forms part of these Terms and Conditions by reference. By registering an Account, you acknowledge that you have read and understood the fam68 Privacy Policy.

In summary, fam68 collects personal data for the following purposes:

• Account registration, authentication, and security.
• Processing of deposits and withdrawals, including compliance with anti-money-laundering requirements.
• KYC identity and age verification.
• Customer support and dispute resolution.
• Delivering promotional communications where you have provided consent.
• Fraud detection and platform security monitoring.

fam68 does not sell your personal data to third parties. Data is shared only with licensed payment processors, game providers, and regulatory bodies where required by law or by our operating license conditions. All data transmissions are protected by 256-bit SSL encryption.

10 Intellectual Property

All content on the fam68 platform — including but not limited to the fam68 brand name, logo, website design, software, graphics, text, images, and game content — is the property of fam68 or its licensed content providers and is protected by applicable intellectual property law.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the fam68 platform solely for your own personal, non-commercial entertainment purposes. You may not:

• Copy, reproduce, republish, upload, post, transmit, or distribute any fam68 content without prior written consent.
• Reverse-engineer, decompile, or disassemble any part of the fam68 platform software.
• Use the fam68 brand, name, or logo in any commercial context or in any manner that implies endorsement without express written permission.

11 Limitation of Liability

To the maximum extent permitted by applicable law, fam68's total liability to you for any claim arising out of or in connection with your use of the platform — whether in contract, tort, statute, or otherwise — shall not exceed the total amount of real-money funds deposited by you into your Account in the 30 days immediately preceding the event giving rise to the claim.

fam68 shall not be liable for any of the following, regardless of whether such losses were foreseeable or fam68 was advised of their possibility:

• Loss of profits, revenue, or anticipated winnings.
• Loss of data or interruption to gaming sessions arising from internet connectivity failures.
• Indirect, consequential, incidental, or punitive damages of any kind.
• Losses arising from events beyond fam68's reasonable control, including but not limited to natural disasters, government actions, cyber-attacks by third parties, or failures of third-party payment infrastructure.

Nothing in these Terms limits fam68's liability for death or personal injury caused by its negligence, or for fraud or fraudulent misrepresentation, to the extent such limitation is prohibited by law.

12 Account Suspension & Termination

fam68 reserves the right to suspend, restrict, or permanently close any Account at any time, with or without prior notice, in any of the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Failure to pass KYC verification within the required timeframe.
• Suspected fraud, money laundering, or other criminal activity.
• Receipt of a chargeback or payment dispute in connection with the Account.
• Engagement in prohibited conduct as described in Clause 7.
• At fam68's discretion, for any other reason consistent with the responsible and lawful operation of the platform.

If your Account is closed by fam68 other than for cause, any verified real-money Balance (excluding bonus funds) will be returned to you via your registered payment method within a reasonable timeframe. If closure is due to a breach of these Terms, fam68 reserves the right to withhold all or part of the Balance pending investigation and resolution.

You may close your Account at any time by contacting fam68 customer support. Upon voluntary closure, your real-money Balance will be returned to you provided all applicable KYC and withdrawal conditions have been met.

13 Governing Law & Disputes

These Terms & Conditions and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the jurisdiction in which fam68 holds its operating license.

In the event of a dispute between you and fam68, we encourage you to contact our customer support team in the first instance. The majority of disputes can be resolved promptly through direct communication with our support team, without the need for formal proceedings.

If a dispute cannot be resolved through our internal support process, you may escalate the matter to the relevant licensing authority. fam68 will cooperate fully with any formal dispute resolution process initiated through the appropriate regulatory channel.

14 Amendments to These Terms

fam68 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, fam68 will notify registered Players by posting a prominent notice on the platform and updating the "Last Updated" date at the top of this document.

Your continued use of the fam68 platform following the publication of an updated version of these Terms constitutes your acceptance of the revised Terms in their entirety. If you do not accept the revised Terms, you must cease using the platform and close your Account by contacting customer support.

fam68 recommends that all Players review these Terms periodically to stay informed of any changes. The current version of these Terms is always available at fam68.club/terms-conditions.

15 Contact Information

If you have any questions, concerns, or formal inquiries regarding these Terms & Conditions, please contact the fam68 support team through any of the following channels:

• Live Chat: Available 24/7 directly on the fam68 platform — the fastest way to reach our team for account-specific queries.
• Email: [email protected] — please allow up to 24 hours for a response (WIB business hours).
• Indonesian-speaking support: Indonesian-language agents are available during WIB business hours for players who prefer to communicate in Bahasa Indonesia.

For responsible gaming support, deposit or withdrawal inquiries, KYC document submission, or any other account matter, our support team is your first point of contact and is committed to responding promptly and professionally.